Jackie Newbeck is the Director of Purchasing for Welk Resorts. She began her career there and is responsible for all timeshare facilities’ purchasing needs, including office needs, interior furniture, fixtures, equipment and services. Her department consists of five employees who, directly or indirectly, manage the purchasing process for existing and new time-share facilities. A big part of Jackie’s job is developing standard operating procedures for how and what all properties will order.
Jackie says, “Items like bedding, shampoo or soap, for example, must follow established protocol. Users may grumble when mandates are put in place, but, without them, quality control would suffer and our image throughout all of the facilities would also suffer. Maintaining a consistent, quality image through developing standard operating protocol ensures that the “look and feel” of Welk Resorts is maintained throughout all of the resorts.”
Jackie said, “We really like the Technical Assistance Department. They are knowledgeable and respond quickly. Everyone likes Bellwether Purchasing Software because it is so easy to use. This is a powerful program, even more powerful than I realized when we purchased it. We are completely satisfied with Bellwether and would highly recommend the product to others.”
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